![]() + Do I have to pay a monthly fee to use my IP camera? Once the new payment method has been added, proceed to change the payment method by selecting your newly added payment method under the “Recent” section.Here you can either add another PayPal account or credit card,.Select “Change Payment Method” at the bottom of the screen,.Then press the “View” button next to the camera,.Click the three lines at the top-left of the screen,.If you decide to call us, our billing system requires credit card information (type, last 4 digits, and last charge date) to process cancellation. You will not be charged for using the App or connecting one or more cameras/devices. You MUST provide payment information for cloud service within the App, we DO NOT obtain payment information by any other means. Subscribe to cloud service for one or more of your cameras.Have a compatible IP/WIFI/NVR camera(s) connected to your account, and.NOTE, the following MUST be done to subscribe to cloud service, and receive a charge from Danale: Additional cameras subscribed to cloud service in the App using your account.Subscription for 1 camera/device per account.If you were charged by Danale, the charge is for cloud services subscription (see item above) per camera, originating from one of the following: ![]() + Why am I being charged by DANALEĭanale provides cloud service and video storage for Wi-Fi and Security cameras on a month-to-month subscription basis per device. You MUST cancel your cloud subscription if you no longer use the App or no longer have the camera, otherwise cloud service will continue and you will be charged. FEES AND CHARGES + I no longer have the App or Camera(s), Why is there a charge?Ĭloud Service does not automatically end, you must submit an online ticket at the bottom of this page or call us to cancel service. We are also partnered with other camera manufacturers who may have their own App but require our account management and cloud services. We develop and support our own Danale App.
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